BBB Offers Tips on How to Handle Phishing Emails Directed at Your Business.
You may have received an email that says your company is the subject of a complaint filed with BBB, or asks that you complete a BBB business questionnaire, or claims that a customer review about your business has been posted. It may reference a case number or it may be vague on the details.
These emails are going to companies AND individuals. In each case, they ask you to click on a link that appears to go to a BBB page, or you are asked to download an attached form or file.
These are very dangerous emails. It is important that you do NOT click on any of the links in the emails or download any attachments.
If you did click on a link or open or download any attachments, your computer may have unwittingly downloaded a stealthy malware program which is able to pass by most anti-virus programs undetected. In the event you clicked on a link, you should consider having your computer scanned by a trusted computer repair professional to see if any malware is present and, if so, can be removed.
If you did not click on any links or attachments, you are still strongly encouraged to run a complete virus scan on your system.
You can learn more about these bogus phishing and malware scams at http://www.bbb.org/us/article/email-phishing-scam-hijacks-bbb-name-again-36089.
In the future, if you receive an email that appears to come from Better Business Bureau, please check with our office at 559-222-8408 to determine whether it is legitimate. You can also forward the email to email@example.com for assistance.