BBB Advises Donors on How to Check Out Haiti Earthquake Charity Appeals
Not All Charities are Equipped to Help and Some Might be Fraudulent, Warns BBB
January 13, 2010 – Toronto ON – As immediate relief needs are assessed in the wake of the devastating earthquake in Haiti on January 12th, many Canadians are looking for ways to help by donating to a charity. The Better Business Bureau warns that—as occurred following the tsunami in 2004 and Katrina in 2005—fraudulent charities may emerge to try and scam donations from well-meaning Canadians.
“Whenever there is a major natural disaster, be it home or abroad, there are two things you can count on. The first is the generosity of Canadians to donate time and money to help victims, and the second is the appearance of poorly run and in some cases fraudulent charities,” said Doug Simpson, President and CEO of the Canadian Council of Better Business Bureaus. “Not only do Canadians need to be concerned about avoiding fraud, they also need to make sure their money goes to competent relief organizations that are equipped and experienced to handle the unique challenges of providing assistance.”
The Better Business Bureau offers the following six tips to help Canadians decide where to direct donations:
Rely on expert opinion when it comes to evaluating a charity.
Be cautious when relying on third-party recommendations such as bloggers or other Web sites, as they might not have fully researched the listed relief organizations. The public can go to the Canada Revenue Agency charities web site to check a charity’s Registered Charity Information Return and to www.bbb.org/canada to research charities and relief organizations to verify that they are accredited by the BBB and meet the 20 Standards for Charity Accountability.
Be wary of claims that 100 percent of donations will assist relief victims.
Despite what an organization might claim, charities have fund raising and administrative costs. Even a credit card donation will involve, at a minimum, a processing fee. If a charity claims 100 percent of collected funds will be assisting earthquake victims, the truth is that the organization is still probably incurring fund raising and administrative expenses. They may use some of their other funds to pay this, but the expenses will still be incurred.
Be cautious when giving online.
Be cautious about online giving, especially in response to spam messages and emails that claim to link to a relief organization. In response to the tsunami disaster in 2004, there were concerns raised about many Web sites and new organizations that were created overnight allegedly to help victims.
Find out if the charity has an on-the-ground presence in the impacted areas.
Unless the charity already has staff in the effected areas, it may be difficult to get new aid workers to quickly provide assistance. See if the charity’s website clearly describes what they can do to address immediate needs.
Find out if the charity is providing direct aid or raising money for other groups.
Some charities may be raising money to pass along to relief organizations. If so, you may want to consider “avoiding the middleman” and giving directly to charities that have a presence in the region. Or, at a minimum, check out the ultimate recipients of these donations to ensure the organizations are equipped to effectively provide aid.
Gifts of clothing, food or other in-kind donations.
In-kind drives for food and clothing—while well intentioned— may not necessarily be the quickest way to help those in need - unless the organization has the staff and infrastructure to be able to properly distribute such aid. Ask the charity about their transportation and distribution plans. Be wary of those who are not experienced in disaster relief assistance.
For more information or to schedule an interview with a BBB spokesperson, contact Cynthia Williams at (416) 644-4936.
About The Canadian Council of Better Business Bureaus and the BBB
The Canadian Council of Better Business Bureaus (CCBBB), established in 1966, is the national coordinating and licensing body of the Better Business Bureau (BBB) system in Canada. The BBB is a not-for-profit, public service organization with 14 local Bureaus across Canada. For over 75 years the BBB has championed trust and ethical business practices in Canada through rigorous evaluation of businesses and charities against objective standards, unbiased reliability reports, impartial dispute resolution services and educational programs for businesses and consumers alike. For more information visit the Better Business Bureau at www.bbb.org.