Contact Us

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Fresno Office
4201 W. Shaw Ave., Ste. 107
Fresno, CA 93722
Phone: (559) 222-8111
Fax: (559) 228-6518
Email: info@bbbcencal.org		 Bakersfield Office
1601 H Street, Ste. 101
Bakersfield, CA 93301
Phone: (661) 322-2074
Fax: (661) 322-8318
Email: info@bbbcencal.org 

President of BBB in the San Joaquin Valley
Doug Broten
doug@bbbcencal.org
559.256.6310

Manager of Bakersfield Office
Connie Alarcon
1.800.675.8118 ext. 210
connie@bbbcencal.org

Director of Operations
Melissa Rodgers
1.800.675.8118 ext. 346
melissa@bbbcencal.org 		Complaint Specialist
Charlene Gutierrez
1.800.675.8118 ext. 321
charlene@bbbcencal.org

Director of Member Services
Cindy Dudley
1.800.675.8118 ext. 330
cindy@bbbcencal.org

 Director of Business Services
Collections/Investigations
Diana Ivie
1.800.675.8118 ext. 320
diana@bbbcencal.org
Assistant Director of
Member Services
Manuel Garcia
1.800.675.8118 ext. 332
manuel@bbbcencal.org		 Assistant Director of
Member Services
Vickie Sanders
1.800.675.8118 ext. 331
vickie@bbbcencal.org


Monday-Friday: 9:00 a.m. - 4:30 p.m.
Saturday - Sunday: Closed

BBB Reliability Reports are available 24-hours-a-day by clicking here. Or by calling our office toll free at (800) 675-8118 during office hours.

The BBB will be closed to observe the following holidays in 2007:

Monday, January 01 - New Years
Monday, January 15 - Martin Luther King
Monday, February 19 - President's Day
Monday, May 28 - Memorial Day
Wednesday, July 4 - Independence Day
Monday, September 3 - Labor Day
Friday, November 12 - Veterans' Day
Thursday & Friday, November 22-23 -Thanksgiving Weekend
Monday & Tuesday, December 24-25 - Christmas Day